Privacy Policy
Last Updated: February 2026
Welcome to Earthly Gemstones (EarthlyGemstones.com). We value the trust you place in us when you shop for your crystals, and we are deeply committed to protecting your personal privacy.
This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, create an account, or make a purchase.
1. Information We Collect
To provide you with the best possible shopping experience, we collect a few different types of information:
- Personal & Contact Information: When you make a purchase, create an account, or sign up for our newsletter, we collect your name, email address, shipping address, billing address, and phone number.
- Transaction Information: We collect details regarding your purchases, including the crystals you buy and your payment method. (Note: We use secure, encrypted third-party payment processors; Earthly Gemstones never stores your full credit card information on our servers).
- Automated Usage Information: When you browse our store, we automatically collect certain information about your device and interaction with our site. This includes your IP address, browser type, time zone, and information about the pages or products you view.
2. How We Use Your Information
We use the information we collect for the following business purposes:
- Fulfilling Orders: To process your transactions, arrange for shipping via our carriers (such as USPS), and send you order confirmations and tracking updates.
- Customer Support: To communicate with you, answer your questions, and process any returns or exchanges through our Happiness Guarantee.
- Marketing & Promotions: If you have opted into our newsletter, we use your email to send you updates on new arrivals, special discounts, and crystal guides. You can unsubscribe at any time.
- Site Optimization: To screen for potential fraud and to analyze how our customers interact with our website so we can improve our store’s layout and product offerings.
3. Cookies and Tracking Technologies
Earthly Gemstones uses cookies, pixels, and similar tracking technologies to enhance your browsing experience and manage our advertising.
- Google Analytics & Ads: We use Google Analytics to understand how visitors use our site. We also use Google Ads for targeted advertising. You can read more about how Google uses your data here. You can opt out of Google Analytics here.
4. How We Share Your Information
We do not sell your personal information to third parties. We only share your data with trusted third parties who help us run our business:
- Fulfillment Partners: We share your shipping address with carriers like the United States Postal Service (USPS) so they can deliver your order.
- E-commerce Platform: Our store is powered by secure e-commerce software which processes your data to run our website.
- Legal Compliance: We may share information to comply with applicable laws, respond to lawful requests, or protect our rights.
5. Your Rights and Choices
You have the right to control how your data is used:
- Targeted Advertising Opt-Out: You can opt out of targeted advertising at any time by visiting the Network Advertising Initiative’s FAQ page or using the direct links below:
- Email Marketing: You can opt out of our promotional emails at any time by clicking the "Unsubscribe" link at the bottom of any email we send you. Or by logging into your account, going to the "My Account" tab, and unselecting your newsletter subscription.
- Account Access: If you need your personal account information deleted from our servers, please notify us at [email protected].
6. Security
We implement industry-standard security measures, including SSL encryption, to protect your personal and financial information during transmission and storage. While no digital platform is 100% secure, we work diligently to ensure your shopping experience is incredibly safe.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements. We encourage you to review this page occasionally.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, we are always here to help. Please reach out to us at:
Email: [email protected]