Privacy Policy
Privacy Policy for Earthly Gemstones
Last Updated: 12/15/2023
Welcome to EarthlyGemstones.com! We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in connection with your use of our website.
1. Information We Collect
1.1 Personal Information:
When you create an account or make a purchase, we may collect personal information such as your name, shipping address, billing information, and contact details.
1.2 Transaction Information:
We collect information related to your transactions on our platform, including purchase history, order details, and payment information. Note: We do not store your payment information within our website.
1.3 Account Information:
To provide you with a personalized experience, we may collect information about your account preferences, such as wish lists, product preferences, and product reviews.
2. How We Use Your Information
2.1 Order Processing:
We use the collected information to process and fulfill your orders, provide order confirmations, and communicate shipping updates.
2.2 Customer Support:
Information may be used to respond to your inquiries, address customer service issues, and provide assistance.
2.3 Marketing and Promotions:
With your consent, we may use your contact information to send you promotional materials, discounts, and updates about our products and services.
3. Cookies and Tracking Technologies
3.1 Cookies:
We use cookies and similar technologies to enhance your browsing experience, analyze user behavior, and improve our website.
4. Information Sharing
4.1 Third-Party Service Providers:
We may share information with trusted third-party service providers, including Google Analytics, and Google Ads to analyze website traffic, improve user experience, and manage advertising campaigns.
- Google Analytics is a tool we use to help us understand how you, the user, interact with our website. To learn more about how Google uses your Personal Information, you can visit their privacy policy here: https://policies.google.com/privacy. You may also choose to opt out of Google Analytics via a browser extention here: https://tools.google.com/dlpage/gaoptout.
- Google Ads is a tool we use to create advertising campaigns. We may use tools Google Ads offers to create customized remarketing advertising campaigns, also known as targeted advertising. For more information on how targeting advertising works, you can visit the Network Advertising Initiative's ("NAI") FAQ page here: https://thenai.org/about-online-advertising/faq/.
You also have the option to opt out of target advertising by using the links below:
- https://www.google.com/settings/ads/anonymous
- https://www.facebook.com/settings/?tab=ads
- https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
4.2 Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
5. Security Measures
5.1 Secure Transactions:
We implement industry-standard security measures to protect your personal and financial information during transactions.
6. Your Rights
6.1 Account Access:
You can access and update your account information at any time.
6.2 Marketing Preferences:
You can opt-out of marketing communications through the preferences in your account settings or by contacting us directly.
7. Changes to This Privacy Policy
7.1 Updates:
We may update this Privacy Policy as our business evolves. Please review this policy periodically for changes.
8. Contact Information
8.1 Contact Us:
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected].